Summary
After doing a few job applications and interviews (SOC analyst, network admin, system admin) I decided to review my notes and map my skills after almost 3 years in the field.
These next pages are a summary of some tasks done spread over a month, to give you an idea what my job entails. Most days start by messaging the IT manager, checking the mailbox and teams messages, prioritizing my tasks that day with room for distractions/questions/requests.

Skillset overview

Skills I knew:

• Picking up the phone
• Troubleshooting + problem solving
• Communicating with people, being able to ask for assistance
• AD administration, DNS/DHCP config, Windows server management, Exchange administration, Azure, HP ILO, Bitlocker, WVD
• Refurbishing old hardware, keeping inventory
• Batch/Powershell/Python scripting
• Windows shortcuts
• Use ticketing and monitoring software + documentation
• Veeam backup
• Linux (Ubuntu, Kali, Debian)
• Teamviewer, VNC, AnyDesk
• Firefox, Google Chrome, MS Edge, internet explorer
• Terminating RJ45, cloning hdd to ssd (Macrium Reflect)
• AV Defender, Windows defender, Trendmicro, Symantec, Eset, Virustotal website
• Office 365 (Word, Excel, Outlook, Onenote, MFA, Sharepoint, Onedrive)
• Teams, Zoom, 3CX, Skype
• Trustwave, Mailmarshall
• Ventoy, Rufus, BalenaEtcher
• N-able monitoring (Solarwinds)
• Avaya (VOIP)
• Apache (webservice)
• Exact (Accounting software)
• Isabel (Banking software)
• Watchguard, Fortigate
• HP Aruba
• Salto (access control)
• Proxmox, Citrix, ESXi, Hyper-V
• Dashlane, Lastpass
• Treesize
• Wireguard, OpenVPN, Forticlient, Watchguard SSL VPN
• 3DPNet (offline NIC installer)
• Canon/HP printers

Goals
Mapping my skillset + revamping CV + preparing for applications.
had some interviews where I blanked out on some easy things.